Possible reasons
1.Drivers are not correctly installed
2.USB connnection is not stable
Solutions
1.Run .bat setup file
2.Reconnect USB cable and reset the camera
Possible reasons
USB connection is not stable
USB driver is not installed
Plug USB cable into 2.0 port
Solutions
Confirm the USB3.0 driver had been installed
Reconnect the cable and reset the camera
Possible reasons
Camera is interfered by external or has internal fault
Solutions
Let camera away from any interference source or perform some shielding processes
Possible reasons
1.Security limit on PC blocks the auto installation
Solutions
1.Manual install USB driver, .net framework4.0, C++2012
Possible reasons
1.GPU driver is not correctly installed
Solutions
1.Install the GPU driver again
Possible reasons
1.USB connection is not stable
Solutions
1.Disconnect and plug the USB cable or change another cable
Possible reasons
I/O cable is not correctly connected
Solutions
Check the cable connection according to the instruction diagram
